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"...There is only one company that I would call to do any clean up or restoration work, Service Master. They have been to my house two times in the past 2 years. Both times they were professional, punctual and thoughtful! I am a single mom and worried about being taken advantage of with pricing, plus letting unknown people into my house. There was no need for worry, they are reasonable and respectful. I can't say enough about this company, they saved my basement and my sanity, twice."

- Amy, Ft. Collins, Read More

Continuing Education Classes for 2011

Ethics and Compliance

Thursday, January 20, 2011 AND Thursday, October 20, 2011
CE Course#: 46841 (CO); 17170 (WY)
CE Credits: 3

I'm sure along your insurance career you have noticed a close connection to ethical issues and compliance, whether it be on the job, with the state, or even at the federal level. This seminar will explore those areas where ethics and compliance come together. At the state level, we will look at Division of Insurance, Fair Trade Practices, and Unfair Claims Practices. At the federal level, we will inquire as to what areas apply to property and casualty arena. The foundation of ethics will be discussed - including Golden Rule, Society's changing expectations and professional code of ethics along with special responsibilities of licensed agents and/or adjusters. We will also review the ethics of insurance sales, agent authority levels and definition of professionalism. Lastly, we will review the remedies for noncompliance on ethical issues and why that should not be the chosen path. Along the way there will be case studies to review and team interaction.

Water Mitigation for Modular Homes

Thursday, February 17, 2011 AND Thursday, November 17, 2011
CE Course# 47881 (CO); (WY) 17667
CE Credits: 3

This course focuses restoration of mobile and modular homes after a water loss. The course covers the differences between the two types of manufactured homes, mobile and modular and the unique construction features that may impact decisions made during water mitigation.

Mold Remediation

Thursday, April 21, 2011
CE Course# 16763 (CO); 11540 (WY)
CE Credits: 3

This program introduces the science of mold and explores the potentially harmful effects of mold on building materials and occupants. Participants will learn how mold grows, how it spreads and what actions should be taken to remove mold in a safe and reasonable manner. Procedures such as containment, negative air and the proper use of personal protective equipment are also covered.

Water Damage Mitigation

Thursday, May 19, 2011
CE Course# P16762-977-08-03.0 (CO); 11538 (WY)
CE Credits: 3

This class illustrates how water damage can occur and its effects on carpet, wood floors, and other building materials, shows how quickly secondary damage happens and what steps can be taken to reduce or minimize the damage. The best water removal processes and equipment used for various building materials are presented, while explaining the principles of drying and dehumidification, mold growth and the use of antimicrobials, and odor control issues.

Mitigating Personal Property Packout Claims

Thursday, June 23, 2011
CE Course# 47882 (CO); 17666 (WY)
CE Credits: 3

This course will demonstrate how technology is enabling the restoration professional to manage and track packout inventory, movement and restoration better than ever before, while giving the homeowner or business manager a sense of security about the process. The course will cover the new tools and technology of evaluating, restoring and tracking inventory from start to finish.

Subrogation Reporting on Mitigation Claims

Thursday, August 18, 2011
CE Course# 48801(CO); 18528 (WY)
CE Credits: 3

This course is to help agents and adjusters control claims costs through subrogation investigation and reporting and to teach them the value of mitigation first responders in achieving this objective.

Smoke & Odor Damage Mitigation

Thursday, September 22, 2011
CE Course# P16761-977-08-03.0 (CO); 11539 (WY)
CE Credits: 3

Explore the chemistry of fire and the effects of smoke, chemical vapors and acidic gases produced by household contents, even during short periods of time. This course identifies items in a property that are at risk and how emergency corrosion mitigation can prevent or minimize further damage. Also, odor mitigation methods such as ozone and air cleaning are explained.